Media24 is a Juristic Representative of Clientèle Life Assurance Company Limited and Clientèle General Insurance Limited. Funeral24 Plans are underwritten and administered by Clientèle Life Assurance Company Limited (FSP 15268), the Rights24 Legal Plans are underwritten and administered by Clientèle General Insurance Limited (FSP 34655), both being authorised financial services providers and registered insurers.


Funeral24
From R99 per month
Rights24
From R140 per month

Our Claims Process Explained

Claiming from us is clear and simple.
Funeral24 Claims
All valid claims will be paid within 24 hours. Claims will be validated once all necessary documents are received. The documents you need to send for a 24 hour pay-out are:

Certified copies of:
  • Death certificate
  • Beneficiary's ID
  • Deceased's ID
  • Registration of death form (DHA 1663)

We make it easy for you to submit your claim. Choose the method you are most comfortable with:
Rights24 Claims
The exceptional benefits offered by Rights24 will give you peace of mind, knowing that you have access to a team of professional legal advisors who strive to offer legal assistance and service.

Who can claim?
Any person who is a main member or beneficiary / dependent on the policy may lodge a claim.

How do I claim?
A main member or beneficiary / dependent on the policy may lodge a claim in the following manner:

 

  • Tel: You can contact us on 011 320 3024 to lodge a claim.
  • For Emergency (after hours) legal assistance call 086 1024 024.
  • Fax: 011 320 3362
  • For Bail assistance call 086 1024 024.
  • Email: You can contact us in writing by emailing us at lawyers@media24services.co.za
    Please include your ID/ Policy number as a reference.

 


How is the claim assessed?
Each claim is assessed according to its merits, subject to the terms and conditions of the policy by our legal claims team.

 

call me back
online quote
need help